Here you can find the answers to all of those commonly asked questions.
We have tried to answer all of your questions in text or videos format depending on how we think it will help. We regularly update our FAQs so check back soon.
All FAQs
Before Moving DayGeneral EnquiriesMiscOn Moving DaySurveys/Appointments
Christmas and New Year opening times
Last working day 23rd of December 24th December – Closed 25th December – Closed 26th December – Closed 27th December – Closed 30th December – open 9am to 3pm – removals as normal 31st December – office closed – removals as normal 1st January – closed 2nd January – open as normal We all would […]
Read ArticleWhat does ChatGPT say about our company?
Mannix Brothers Removals: Known for a personal touch, this family-run business is reliable for both residential and commercial moves. They handle everything from full packing and furniture dismantling to providing secure storage options, which can be ideal if you need to temporarily store items during a move. One of our recent customers chose us because […]
Read ArticleIf we have a full packing service, what do we need to do?
Many of our customers ask – “If we opt for full packing service, what do we need to do?” The easy answer to this is absolutely nothing! You can leave everything to ourselves. If you would like to pack any personal items then feel free, we can provide you with the materials to allow you […]
Read ArticleMove myself/select a moving company
There are pros and cons for moving yourself V’s choosing a professional removal company. Yes you can save yourself money to spend on your new home and this is important. If you have the keys to your new property before moving day then you could do this over a number of days allowing you to […]
Read ArticleWhat is the most stressful thing about moving home?
According to a recent study conducted by Forbes 27% of people said the most stressful thing about moving home was the packing process. We understand this, trying to pack items away into boxes ready for moving can be quite an emotional time especially when you find keepsakes and children’s drawings from earlier years, this holds […]
Read ArticleDo removal companies dismantle furniture?
At Mannix Brothers Removals we try to ensure the removal day is as smooth and stress-free as possible for you as we recognise the time leading up to this can be a stressful one for one reason or another. When we carry out your free removal survey we will assess all items and advise if […]
Read ArticleWho is the best removal company?
This is a matter of opinion but you can make an informed decision by considering the following: What experience do they have? What size vehicles do they operate? What do other customers think of the company? Do they have reviews across a number of platforms? How do they make me feel when I talk to […]
Read ArticleDo I pay in advance for removals?
When you have exchanged we request a 50% deposit to secure your removal slot. We will then send a receipt for this and a handy information sheet to advise you of arrival time on the day of removal and the final total owing. Please ensure you check this document carefully to ensure all information is […]
Read ArticleWhat do removal companies load first?
Our removal team tend to load your appliances and settees first and then continue with boxes and other larger pieces of furniture. They will wrap your settees and mattresses to protect these as well as other large pieces of furniture. They also protect flooring throughout at your current property and new property. Checkout our wardrobe […]
Read ArticleWhat is the cheapest day for removals?
Many of our customers ask if it is cheaper to move on a different day to a Friday. The answer to this is yes. If you come direct to our company so do not use a price comparison website and push for completion on a Monday-Thursday then we can apply a discount to your removal […]
Read ArticleChristmas/New Year opening times
Our last working day for removals will be the 23rd of December. 24th December 9am-3pm 25th December – closed 26th December – closed 27th December – 9am-5pm 28th December – closed 29th December – closed 30th December – 9am-5pm 31st December – 9am-5pm 1st January- closed 2nd January – 9am-5pm 3rd January – 9am-5pm 4th […]
Read ArticleExchange/Completion
When selling/buying a new property, if you have not done this for a while then the process can be a little daunting. There are many terms used by those in the know and we have decided to help break this down to try and help make things a little clearer. Selling and buying a house […]
Read ArticleAccess issues
The answer to this is yes. We have a range of different sized vehicles allowing us to navigate even the tightest of spaces. Please look through our gallery for some of the spaces we have navigated.
Read ArticleHow to safely dismantle and relocate a grand piano
Today our team safely dismantled and relocated a 5″ Grand Piano from Lincoln to its new home in Melton Mowbray. This involved our team removing the music stand firstly, followed by the pedals, next the piano lid and hinges and then we labelled these accordingly to assist when it comes to reinstalling those. Remove the […]
Read ArticleWhat do we protect in your home?
Before we are shown around your home on removal day we will place carpet covers on all flooring to protect these. We will wrap your mattresses to protect these and will also protect your settees also. We provide wardrobe cartons on the day of removal for your hanging clothes and we will take care of […]
Read ArticleWhat happens with fridge and freezer contents?
When it comes to taking care of your fridge or freezer contents – if your items are stored in an American fridge freezer then these will need to be emptied. We can provide freezer bags for this. We would load those items last to allow them to stay cooler/frozen for longer and will place them […]
Read ArticleDo you wrap TV’s?
If we are providing a packing service for you then we will carefully bubble wrap and blanket wrap your TV’s to ensure they are protected during transit. If we are not providing a packing service for you then we ask that you bubble wrap your TV and we will blanket wrap this to protect it […]
Read ArticleCan we access our goods when in storage?
Yes we can arrange for you to have access to your goods when in store with us. We just ask that you give us notice by either calling our office or emailing and then we can organise this with a staff member to be on site to assist. Please call our office on 0116 2336313 […]
Read ArticleDo removal companies move clothes?
Do we move clothes? Yes we do, we provide wardrobe cartons to take care of your hanging clothes and we move these from your current property and move them into your wardrobes at your new property also. We do provide wardrobe cartons for you to purchase and keep also if you do not have wardrobes […]
Read ArticleHow far in advance should we book removals?
How far in advance should we look to book a removal company? When customers call to enquire about removals we do encourage them to obtain at least 3 quotes and to ensure they select a removal company in readiness for their move. We suggest you need to let your chosen removal company aware you would […]
Read ArticleWhy choose our company over other Removal companies?
Our team offer a complete stress-free removal and storage solution. We are able to confidently and safely move both residential and commercial clients and have many years of experience in doing so. Our team are friendly, experienced and care about your removals. We take care of your belongings as if they were our own, we […]
Read ArticleWhat happens if completion is delayed
Many customers ask us what the process is for completion and getting keys. We have made some points to help you understand this process: When you are selling a property you will need to exchange contracts, this involves reading and signing paperwork and agreeing to pay a deposit to exchange contracts. At this point a […]
Read ArticleWhat is the process on removal day?
Our team arrive at our depot at around 7.30am-7.45am, they will retrieve their job sheet for the day and get the vehicle ready for your removal by putting on the right equipment. This may include mattress bags, settee covers, wardrobe cartons, packing materials if needed, tools to help with dismantling and reassembling and any cases […]
Read ArticleIs there anything we can to help get ready for removal day?
Many of our customers ask if there is anything they can do to help get ready for moving day. If we are packing for you then you do not need to do anything, sit back, relax and have some tea and coffee ready, You could take care of any personal paperwork you may require and […]
Read ArticleWhat do we need to do with our shoes?
If you are having a full packing service we will take of all items for you and this includes all materials. If you would like to pack your own belongings then if you can pack your shoes into boxes please and we can then move them accordingly.
Read ArticleHow do removal companies pack clothes?
So when it comes to packing clothes, for any hanging clothes we can provide wardrobe cartons. These are either cardboard or corrugated plastic and are 6ft tall with a rail inside. We move your clothes from the current wardrobe and hang them in the wardrobe cartons and then transport them to your new property. When […]
Read ArticleWhat do Removal companies load first?
When our team arrive at your property to commence your removal they will generally start upstairs and start to load beds and wardrobes from your bedrooms and then move to the kitchen to load any white goods so fridge, freezer, washing machine, dishwasher, dryer etc. They will then load some of your boxes and settees. […]
Read ArticleHow much does it cost to move a piano
Using specialist equipment and the right staff and vehicles is important when moving either a grand piano, upright or pianola. Our team are trained and experienced in carefully moving your piano between properties or from room to room and protect carpets and flooring whilst doing so also. The cost to move an upright piano internally […]
Read ArticleHow much does it cost to move office?
When you need to relocate from one office to another the costs for this vary depending on services required. Things to factor in: Distance you are moving from and to. The volume of goods to be moved. If any dismantling of desks or any furniture is needed. What floor your goods are located on and […]
Read ArticleHow do I choose a removal company?
When making a decision on who to use for any service you may need, we feel it is important to consider the following carefully: Check company websites Look for reviews across a number of platforms i.e. company website, Google, Facebook and word of mouth. Check insurance covered Ask for a free survey – this can […]
Read ArticleWhat to do when first moving into a new home
We often advise our customers to do the following things when first moving into a new home: Take meter readings – water, electricity and gas – ensure you keep these and share with your utility companies. Find the water meter and fuse box. If you are moving into a new build – make a snagging […]
Read ArticleWhat to take when moving home
When moving home it is a good opportunity to have a clear out which you may have not had the time to do for a while. When our surveyors visit your property to provide a quotation it would be great if they can see what items you are hoping to take with you. The reason […]
Read ArticleHow do House and office Removals work?
If you decide to move property with our company whether that be home or commercial moves then our staff will have carried out a survey of your goods to be moved. They will arrive between 8.30am-9.00am on the day of removal. They will place carpet protectors on your carpets and protect any furniture which requires […]
Read ArticleHow long can we store items for?
At Mannix Brothers Removals and Storage we aim to be as flexible as possible, given this you can store with us for as little or as long as needed. We only charge for the amount of time you are in store for making the service as cost effective and stress-free as possible.
Read ArticleStorage costs
Storage for your belongings costs £11 + vat per week per case. Each case holds 250 cubic foot/9.25 cubic yards/35 square foot and the containers are wooden. We collect your belongings and either load them directly into the containers on our removal vehicle or load them loose and then load into cases depending on the […]
Read ArticleWhat services do we offer?
At Mannix Brothers Removals we aim to ensure your removal is carried out with a stress-free approach as we understand how complex some removals and the process can be. We are able to offer removals from one property to another. For a more stress-free service you may wish to consider a full packing service. With […]
Read ArticleWhat areas do we cover for removals?
As part of our business and to allow us to operate Heavy Goods Vehicles (HGV’s) we legally have to obtain and maintain an Operators Licence. We have a Standard National licence which allows us to work carrying goods for hire and reward in Great Britain using HGV’s. We do have a number of different sized […]
Read ArticleHappy New Year
We all hope you have had a wonderful Christmas and had a relaxing time spent with loved ones. We are fully operational again and busy moving many lovely customers from old homes to new and from storage to their forever homes. Feel free to contact us for a free, no-obligation survey. These normally take 15-20 […]
Read ArticleJanuary Moves
If you are planning on moving home in January then feel free to get in touch with us direct i.e. not through a comparison website where we are charged to receive your details, to receive a discount for your removal/storage/office removal. www.mannixbrothers.co.uk – receive a discount of 5% for moving home on a Monday-Thursday.
Read ArticleWhat do our customers say about us?
“David Norris Dec 03, 2023 Long-distance move from Hinckley, Leicestershire to Coventry, Warwickshire Move from Hinckley to Coventry Mannix Brothers Removals were recommended to us by our Estate Agent, Castle Estates. They provided the lowest quote we received and, just as important , the least complicated quote. The man who came round to assess our […]
Read ArticleWhen is best to book for removals?
In an ideal world we would require 2 weeks notice for a removal to be booked in. We understand that for some reasons out of your control, this may not always be possible and where we can we will juggle our diary to be able to accommodate your removal. Please call us to discuss options […]
Read ArticleDo you have different sized vehicles?
Do we have a fleet of vehicles? Yes our vehicle fleet ranges from smaller 3.5 tonne removal vehicles, 7.5 tonne and 18 tonne vehicles. We believe by offering a varying fleet of sized vehicles this allows us to accommodate smaller removals, office and commercial removals and larger moves also. This gives us the flexibility to […]
Read ArticleHow do we store grand pianos?
Many customers often ask how we store grand pianos. Whenever a grand piano needs to be removed and stored for any reason, these are always moved, dismantled and stored on their sides and wrapped securely. Please see below for how this would look in reality.
Read ArticleWhich months are our busiest?
The busier period for us tends to be May – November with many customers wanting to move over the summer period for various reasons. We do offer discounts which can be found on our websites if you are able to move on a Monday – Thursday and you come to us direct rather than through […]
Read ArticleWhat are the quieter months for moving home?
Our quieter months tend to be December to March. If you come to us direct we can offer a discount also. Check our website for discounts and offers.
Read ArticleDo you pay upfront for removals?
Do we pay upfront for removals? Payment for securing a date is required when you have exchanged. We request 50% to secure a date for your removals. The invoice for the balance of payment due will be emailed the Friday before your removals. Payment of this is expected either the day before removals or the […]
Read ArticleHow do I choose a Removal Company?
What should I consider when choosing a removal company? It is important that you feel confident in instructing the right removal company. Often our customers say to us we chose you as we got a good feeling from you. Some steps to ensuring you make the right choice: Do your research – read reviews, ask […]
Read ArticleWhat is the cheapest day for removals?
Many customers often ask us if there is a cheaper day in the week to move. The simple answer to this is our most sought after days are Fridays as surprisingly some customers feel we only work on Friday’s. We do also work Monday to Thursday as well and occasional Saturdays where needed. Monday – […]
Read ArticleOpening hours over Christmas
Over the festive period we are open as follows: Friday 22nd December -8.30am – 4.00pm Monday 25th December – Tuesday 26th December closed Wednesday 27th December – Friday 29th December – Open 8.30am-5.00pm Monday 1st of January – closed Tuesday 2nd of January open as normal
Read ArticleServices offered
Domestic Removals – We offer removals for domestic customers moving them from their current home to their new home and protect flooring, mattresses and settees. Commercial Removals – We have been lucky enough to move many commercial customers such as Walkers Deli Sausage Company, NHS, Solicitors offices, Fingertips Media, School Pod Community Brands, Wygeston and […]
Read ArticleWhen do we take payment?
In terms of payment we require a 50% deposit once you have exchanged to secure your removal date/dates. The balance of your payment due is invoiced the Friday before your removal and payment is expected either the day before removal or on the day please.
Read ArticleAre there any items we cannot take?
For insurance purposes we are unable to transport any flammable items so things such as petrol from lawnmowers, cooking oil, paint thinners, fire extinguishers and fireworks to name a few. Please contact us should you have any further questions.
Read ArticleDo we only move customers on Fridays?
We are often asked do you only work on Fridays…the answer to this is no. We work Monday – Friday and are happy to offer removals on a Saturday also. Some conveyancers feel Friday’s are the only days we work but believe me we are open and happy to work Monday through to Thursday also. […]
Read ArticleAre there any items which we do not need to pack?
When it comes to packing we do offer a full and part packing service and this includes all materials and an experienced member of our team so your goods are packed with the highest level of care. If you decide you would like to pack your items yourself then you do not need to pack […]
Read ArticleCan we store plants?
When customers need to come into storage for whatever reason we understand there can be many questions around this. Our storage is secure and your goods are mainly stored in wooden crates and can be accessed with prior notice but please bear in mind there may be costs associated with this. Can we store plants? […]
Read ArticleInsurances
We offer a number of different insurances, please see below for further information: Late Key Waiver – On completion day some time monies moving between your chain can be slow and from time to time you may not be able to collect keys to your new property in a timely manner. We therefore offer a […]
Read ArticleAre we flexible on moving dates?
We at Mannix Brothers Removals and Storage understand that circumstances change and at times things are out of your control so we try to be as flexible as we can in order to help make your removal as stress free as possible. When we provide you with a quote for removals the price will not […]
Read ArticleWhat size are our storage containers?
Our storage containers are 250 cubic foot and the measurements are: 7 foot 6″ tall x 5 foot 2″ wide x 7 foot 2″ in depth. The cost of these are £11 per week plus vat and a typical 3 bedroomed household would require between 3-4 containers for their storage but a free survey can […]
Read ArticleWhen should I book house removals?
In most cases we like as much notice as possible as our diary is booked for 2 weeks in advance. We are able to accommodate removals with shorter notice but the more notice we have the better it is for all involved. If you know you are moving home then we suggest obtaining removal quotes […]
Read ArticleAre house movers worth the money?
The value you place on a home removals company really depends on how easy you like these stressful times in life to be. For a home removal company we visit first of all to have a discussion with you about moving home and the services we offer can be discussed in detail if you wish. […]
Read ArticleHow much does it cost to move a 2 bedroom house?
For a typical 2 bedroom house move with no garden or garage effects and moving within a 10 mile radius we would estimate a cost of £300-£400 plus vat. Many factors affect this such as access to the property at collection and delivery, vehicles needed, services provided such as removals only, packing services and dismantling […]
Read ArticleWhat is the average cost of removals UK?
Many people ask for a guide price and we are happy to provide you with a guide price for removals based on number of rooms, services required, if you have a garage, many garden effects and loft contents. The most accurate way for us to quote for your home move would be by organising a […]
Read ArticleHow to book with Mannix Brothers Removals
When you have had a survey, if you would like to proceed and make a booking with our company, the process is all explained within our quote but for ease please see below: Check your quote thoroughly Click on the blue button to accept our quote Select which service/s you require Add your initials in […]
Read ArticleChanges in weather
When it comes to moving home or office we carry out removals in all types of weather, just take a look at our gallery to see! We ensure we protect your carpets and flooring both at your current property and your new property. We use different access points on our vehicle depending on the direction […]
Read ArticleProfessional Removal Companies VS Man ‘n’ Van Services
We are often asked about our costs in comparison to those that a Man and Van service offer. Man and Van companies are able to offer more competitive rates as they have fewer overheads in comparison to a Professional Company such as licence costs, proper insurance systems in place to protect your property and your […]
Read ArticleTop fears when it comes to moving home
Mannix Brothers Removals know the main concerns our customers have when facing one of life’s most stressful times – moving home. We understand how stressful this process can be and we are here to help you feel at ease the whole way through the process. Our team listen to your needs and concerns, we address […]
Read ArticleContainerised storage
Do we offer containerised storage? At Mannix Brothers Removals and Storage we offer containerised storage options for you. We are fully insured, your belongings are removed from your property and cased so they are secure and protected. Our units are temperature controlled and are secure with 24/7 security.
Read ArticleIs there anything we can do to encourage completion?
This is often something we are asked. You can encourage the process by ensuring all of your documents are submitted to your conveyancer on time and you have answered all questions necessary as fully as you can. Stay in regular contact with your conveyancer and estate agents to ensure they are staying on top of […]
Read ArticleDo our team work on weekends?
If customers need are not in a chain and require removal services at the weekend we are able to ask staff if they have any prior commitments and if they are happy to work on the weekends. Whilst we try to avoid this to offer a good work-life balance, staff at times are happy to […]
Read ArticleAre we a member of any associations?
Customers often ask before and after their surveys if we are a member of any affiliated removal associations, the simple answer to this is no. We as a family run business have decided not to join such groups purely so we can keep the costs to yourselves lower and therefore provide competitive removal costs. Whilst […]
Read ArticleAre you able to access your goods that are in store?
When your goods come into store with us you are able to access the contents by making an appointment with our office and then we can prepare for this. At times we may need to charge for this due to the time involved in locating singular items but we will make you aware if there […]
Read ArticleRemoval to a barge? No problem
Are we able to move your goods to a barge? Just take a look at the pictures below from a removal we carried out from our storage to a barge in Burnley. We moved this customer from Derby to our storage unit, kept their goods safe in store until they were in possession of their […]
Read ArticleTaking care of your settees
We ensure we wrap your settees to ensure they are protected during your move throughout. When we visit to carry out your survey we note the size of your settees and bring the correct size mattress protectors on the day of removal. If your settee needs to be dismantled we will do this, remove all […]
Read ArticleHow do we manage pets during your removal?
When it comes to moving home we want you to feel at ease moving with us. It is not just your items we take care of. Moving home can be one of life’s most stressful events. When you decide to move with us we ensure you are comfortable with all aspects of your move. If […]
Read ArticleWhat size are our removal vehicles?
We have different sized vehicles and use these accordingly for our different removals. Please see below for further information: 18 tonne removal vehicle: Length – 11m Width – 8″ 4 Height – 13″ 6 7.5 tonne removal vehicle Length – 8m Width – 9″ Height – 12″ 6 3.5 tonne removal vehicle Length – 7.5m […]
Read ArticleDo we move offices as well?
We like to make life as easy as possible for you and we do this by taking care of home and office removals. We offer domestic and commercial moves. Have a look at the video below for a customer who we moved her from their current home to their new home and they were so […]
Read ArticleHow much does moving home cost?
How much does it cost to move home? This is a question we are asked on a regular basis. The truth is this can vary from house to house and depends on many factors which we have listed below: Size of property Goods to be moved Distance moving to Number of vehicles required Number of […]
Read ArticleDoes a Removal company dismantle and reassemble furniture?
Is our Removal company able to dismantle and reassemble furniture prior to our move? At Mannix Brothers Removals when we carry out your free Removal survey we are able to advise if a piece of furniture will need to be dismantled prior to moving home. You are able to carry this out if happy to […]
Read ArticleHow to move a grand piano safely
How do you move a grand piano safely? With over 30 years experience between us we know our stuff when it comes to how to move a grand piano safely. We have put together steps below to show how we carry this out: Using the following steps we are able to securely and safely move […]
Read ArticleHow do you move an upright piano safely?
Moving an upright piano safely require skills, experience and the correct equipment. How do we move an upright piano? Moving a piano requires specialist equipment, skills and experience. When we are asked to undertake this we carry out a risk assessment and assess access by determining where the piano needs moving from and to. Did […]
Read ArticleHow do you carry out a removal survey?
One of our experienced surveyors will organise a visit to your property to assess your requirements. They will discuss your needs and then would like you to take them around your property to understand what items there are to be moved. They will advise if any items need to be dismantled prior to moving. We […]
Read ArticleHow long does it take to pack a house?
What is the length of time taken to pack a household ready for removal? When we have carried out your free survey we will know the volume of goods to be moved and will also know the box count so we will be able to estimate how long a pack would typically take. As a […]
Read ArticleWhat is the time of arrival on moving day?
This is one of the most frequently asked questions. What time do you arrive on removal day? Our team start with their vehicle checks and loading essential equipment for your removal at 7.45am each day of the working week. We have our walk around completed by 8am and vehicles loaded so aim to be with […]
Read ArticleHow do we take care of our vehicles?
At Mannix Brothers Removals we have a number of different sized removal vehicles. How do you take care of the vehicles? As part of our operators licence, we have to comply with legislation this means our larger vehicles are required to be inspected at 10 weekly intervals ensuring they are roadworthy and in good working […]
Read ArticleTips for a successful moving day
Moving your home or office made easy When you are moving your office or home to another location, there will be numerous things running through your mind. At Mannix Brothers Removals, we understand your requirements and take care of the packing and removals work. Our relocation agents will detail the various removals options we can […]
Read ArticleHow would you pack my TV?
When it comes to your TV this is often a question we are asked as to how would we look after it. We will bubble wrap your tv by applying this around the TV and by covering the screen at least 4 times with bubble so it is well protected and where applicable we will […]
Read ArticleWhat size are the boxes you offer?
We offer small and large packing boxes and these can be used for a variety of things. Small boxes are – 457 X 330 X 330 (18”X13”X13”) Large boxes are – 452 X 452 X 499 (18”X18”X20”) Small boxes are usually used to pack ornaments, books, paperwork, CD’s/DVD’s, heavy items, tinned food and bottles whereas […]
Read ArticleWhat do I need to do to prepare for my move?
Moving to a new house can be a big undertaking, but there are some steps you can take to make the process smoother. Here are some things to do to prepare for a house move: Things to consider when moving home Declutter: Take the opportunity to go through your belongings and get rid of anything […]
Read ArticleWhat is a wardrobe carton?
A wardrobe carton, also known as a wardrobe box, is a type of box used for packing and transporting clothing items, particularly garments that are typically hung in a closet, such as dresses, suits, and coats. Wardrobe cartons are designed to be tall and have a metal bar running across the top that allows you […]
Read ArticleWhat does your full or part packing service look like?
Packing services can be a convenient option for those who are short on time, lack packing experience or need assistance with fragile items. Full packing services typically involve professional packers who will pack all of your belongings, including fragile items, and provide all necessary packing materials. Part packing services usually allow you to pack some […]
Read ArticleHow do we pack your fragile items?
Packing fragile items requires extra care and attention to ensure that they are protected during transport. Here are some steps to how we pack your fragile items safely: We choose the right packing materials: Use sturdy cardboard boxes that are appropriate for the size and weight of the item. Bubble wrap, packing paper, foam sheets, […]
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